Simply Casual

Frequently asked questions

Returns are accepted only in cases of manufacturing defects, damages, or wrong items received.

Customers must report the issue within 14 days of delivery, including clear photos showing the defect or mistake.

Once approved, the refund will be issued via the original payment method or as agreed.

We are unable to accept returns on certain items. These will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

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Linen & Effortless Chic

Frequently asked questions