Return & Exchange Policy

🛍️ Return & Exchange Policy — Bloomy

Dear valued customer 🌸

At Bloomy, your comfort and trust mean everything to us! That's why we've made our policy simple, fair, and stress-free 💗

💗 Returns

When can you return? 🤍

Returns are accepted within 7 days of delivery in the following cases only:

Conditions 📋

Shipping Cost 🚚

Manufacturing defect not visible at delivery and discovered later → We cover the shipping cost 💕
Item received without inspection and reported afterwards → Shipping cost is covered by the customer
Item inspected, accepted, and reported afterwards → Shipping cost is covered by the customer

⚠️ Important Notice

Inspecting your order is your right! Always check your item in front of the delivery courier to ensure your full rights are protected 🙏

Refund 💸

Refunds are processed via:

Once the item is received from the courier and verified ✅

📞 For Returns Contact Us:

🔄 Exchanges

When can you exchange? 🤍

Exchanges are accepted within 7 days of delivery in the following cases:

Conditions 📋

Shipping Cost 🚚

Manufacturing defect reported while the courier is present → We cover the shipping cost 💕
Manufacturing defect reported after the courier has left → Shipping cost is covered by the customer
Any other reason → Shipping cost is covered by the customer

⚠️ Important Notice

Inspecting your order is your right! Always check your item in front of the delivery courier to ensure your full rights are protected 🙏

Price Difference 💰

If the new item is more expensive, the price difference can be paid upon delivery or via transfer 💳

📞 For Exchanges Contact Us:

📞 Contact Us

For any inquiries, we're always here for you! 💗

Language