Refund policy

💗 Return Policy — Bloomy

Dear valued customer 🌸

At Bloomy, your comfort and trust mean everything to us! That's why we've made our return policy simple, fair, and stress-free 💕

When can you return? 🤍

Returns are accepted within 14 days of delivery in the following cases:

🔧 Manufacturing defect or damaged item

📦 Wrong item received

📏 Size or color exchange

💭 Not satisfied with the product

Conditions that must be met 📋

👗 Item must be unused, unworn, and unwashed

🎀 Original packaging must be intact

📸 Clear photos of the item must be sent before handing it to the courier

⏰ Contact us within 14 days of receiving your order

Shipping Cost 🚚

In case of manufacturing defect, damage, or wrong item → We cover the shipping cost 💕

In all other cases → Shipping cost is covered by the customer

Refund 💸

Refunds are processed via bank transfer or e-wallet once the item is received from the courier and verified ✅

For any inquiries or return requests, we're always here for you! 💗

📱 WhatsApp / Mobile: 01552516268

📷 Instagram: instagram.com/bloomy.store0

📘 Facebook: facebook.com/share/1AT3egsb4Z/

📧 Email: bloomy.store02@gmail.com

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