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🚚 Shipping Policy – Bloomy

1. Service Coverage

We deliver to all governorates within Egypt.

Orders are shipped through trusted delivery companies to ensure fast and safe arrival.

2. Delivery Time

Orders are delivered within 2 to 4 business days, depending on the destination.

In peak seasons or unforeseen circumstances, slight delays may occur — customers will be informed promptly.

3. Shipping Fees

Shipping fees vary based on location, weight, or current promotions.

The shipping cost will be clearly displayed before confirming the order.

For exchanges or returns, the same shipping policy applies as mentioned in the Exchange & Return Policy page.

4. Order Tracking

Once your order is shipped, you will receive a confirmation message with a tracking number via WhatsApp or email.

Customers can track their orders directly with the courier or by contacting our support team.

5. Delays or Lost Shipments

We cooperate only with reliable couriers. However, in rare cases of delay or loss, Bloomy will handle the issue promptly.

If the problem is caused by our side, the store takes full responsibility.